Practice Manager including all aspects of marketing, office management and staff welfare

In the heart of bustling Clerkenwell
Salary negotiable depending on experience and passion
19 Feb 2018
19 Mar 2018
Contract Type
Full Time

We are seeking a passionate, enthusiastic person to become an important part of our lives. You will have some experience of managing a creative studio, but most importantly you will have the drive and energy to support a 20 strong team in all aspects of day to day management.

This is a unique role managing a busy vibrant office, where you’ll be empowered to take control and provide the ultimate working environment for staff, one where our culture can flourish and our clients feel special. There is no shortage of responsibilities, it’s a hands on role consisting of four core responsibilities:

-  Day-to-day office management

-  Overall office and facilities management

-  Human Resources administration support

-  Marketing and social media management


Day-to-day studio management

On a day-to-day basis we need you to bring your magic to the office and front of house, through your innovative approach – systems and processes. The remit is wide and provides lots of variety.  Meeting and greeting clients, answering phones, meeting room management, cabs, couriers, post etc...are just some of the daily tasks you will manage and oversee. Optimisation of the office is another important aspect, managing refreshments, office supplies, office tidiness and general well-being of staff all within set budget allowances. You will be responsible for ensuring that travel is booked in the right way and at the best cost. You will also organize and prepare refreshments for ongoing events like welcome teas, birthday’s, tools down Friday and company meetings, all critical to the culture of FRA.

Overall studio and facilities management

The second aspect of the role is studio and facilities management. We want FRA to be a place people want to get out of bed for on a cold wet Monday morning. It will be your job to ensure it is! You’ll be planning against the inevitable, minimising downtime, providing an environment that’s operational, that’s fun, smart, clean and one that people talk about down the pub for all the right reasons. You’ll manage the landlord and suppliers ready to help fix, service and touch-up to maintain the status quo. You’ll use your great people skills to motivating staff to play their part, negotiating with suppliers to provide the ultimate service at the right cost.

Human Resources administration support

Last but not least, you’ll be responsible for Human Resources administration and support, assisting the Directors with a variety of HR related requirements. This can be anything from helping to set up the interviews, contacting referees and putting together offer letters and contracts right through to maintaining holiday and sickness records, managing holidays and setting up and administering staff inductions. Requirements are of a confidential and legal nature so discretion and accuracy are paramount.

To thrive in this role you’ll be organised, great at multi-tasking, passionate in your approach with bags of energy and proactive in achieving the best results for the ultimate working environment. For you, the role is about putting what you know to good use, keeping our clients and staff happy and our business successful.

Marketing and social media management

With the Directors you will develop and implement original marketing initiatives and ideas. You will be responsible for structured and regular social media campaigns and informatives.